Chief Marketing and Sales Officer (retired) at Grant Thornton
Ed Russ is now a marketing, business development and client experience consultant. One of his primary responsibilities for Grant Thornton International this year is to introduce client satisfaction measurement to Grant Thornton member firms throughout the world. Previously, Ed was partner and CMO for Grant Thornton in the US, and was responsible for strategic marketing, brand building and managing the firm’s marketing and sales resources. From 2001 to 2010, the firm saw its sales increase from $359 million to over $1billion. Prior to joining Grant Thornton, Russ was national director of marketing for PricewaterhouseCoopers’ $400 million middle-market practice, and before that, was director of marketing for a global business valuation firm. Earlier in his career, Ed served as vp-marketing for a series of four startup businesses and created successful brands in industrial services, consumer services and b-to-b electronic funds transfer. All four startups were subsequently sold to strategic investors. At his last startup, Russ was also interim CEO and raised more than $5 million in venture capital. Russ attended Bucknell University and Kent State University, and received his M.B.A. from the University of Pittsburgh. He joined BMA/Chicago in 1991.